Shipping Information

IMPORTANT PLEASE READ! 

*Delivery times are based on business days and are estimates only. They can vary depending on your location and distance from the CBD. These do not include delays caused by weather, shipping couriers, PANDEMICS, busy sale periods, credit card verification processes, customs holds, public holidays in Sydney Australia & any other delays outside of our control. 

We cannot offer refunds for shipping delays or express shipments that are not delivered in time due to the fault of the above conditions, as we are not responsible for such delays. 

AUSTRALIA
SPEND OVER $100      FREE   STANDARD TRACKED 2-6 DAYS*
SPEND UNDER $100   $7.00    STANDARD  TRACKED 2-6 DAYS*
EXPRESS OPTION      $13.00  1-3 DAYS TRACKED*

NEW ZEALAND
SPEND OVER $120      FREE    4-6 DAYS TRACKED*
SPEND UNDER $120   $13.00   4-6 DAYS TRACKED*
EXPRESS OPTION      $25.00   2-4 DAYS

USA
SPEND OVER $100     FREE             7-14 DAYS TRACKED*
SPEND UNDER $100  $15.00 AUD   7-14 DAYS TRACKED*
EXPRESS OPTION     $55.00 AUD    4-7 BUSINESS DAYS*

CANADA
SPEND OVER $120      FREE    12-14 DAYS TRACKED*
SPEND UNDER $120   $15.00   12-14 DAYS TRACKED*
EXPRESS OPTION      $45.00   5-8 BUSINESS DAYS*

UK & IRELAND 
SPEND OVER $150      FREE    10-20 DAYS TRACKED*
SPEND UNDER $150   $18.00   10-20 DAYS TRACKED*
EXPRESS OPTION      $45.00   7-10  BUSINESS DAYS*

EUROPE 
SPEND OVER $150      FREE    10-15 DAYS TRACKED*
SPEND UNDER $150   $25.00  10-15 DAYS TRACKED*
EXPRESS OPTION      $45.00   5-8 BUSINESS DAYS

ASIA / REST OF THE WORLD 
SPEND OVER $150      FREE    9-15 DAYS TRACKED*
SPEND UNDER $150   $25.00   9-15 DAYS TRACKED*
EXPRESS OPTION      $45.00   5-7 BUSINESS DAYS  

*Free shipping is applied where the total cost of all products purchased, after any discounts or shipping costs have been applied.

PLEASE NOTE:
If the receiver gives the courier authority to deliver without a signature or the receiver gives the courier authority to leave your parcel, ZAYBAC is not held liable in the event the parcel goes missing. Further, ZAYBAC will not be able to refund or resend the parcel. We appreciate your understanding.

^ Prices displayed in non-AUD currencies are approximate conversions only. These may fluctuate based on fees charged by your financial institution and conversion rates. The price of an item will change to AUD at checkout from your cart and you will be charged in AUD. This order total will be converted by your bank at the time of purchase using their exchange rate, and any processing fees you are subject to in regards to international transactions will be charged to you separately by your bank.

We do not ship to PO Boxes or Parcel Lockers. If you provide a PO Box or Parcel Locker address, your order will not be shipped until we get in touch with you for an alternative address. If we do not hear from you within 3 days from the date of your purchase, your order will be cancelled and refunded.